• Resolved imcobarn

    (@imcobarn)


    Site password enabled but on frontpage when enter password it just refreshes does not go to homepage or anywhere.

    Thanks.

    • This topic was modified 6 months, 1 week ago by imcobarn.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter imcobarn

    (@imcobarn)

    It seems like if I add IP address then it works but without Allow IP set it does not work.

    Plugin Support Muhammad Usama

    (@usamaazad99)

    Hi @imcobarn ,

    Thank you for contacting us. I hope you are doing well.

    I am glad to assist you today. It seems that this might be a cache issue. Could you please confirm if you are using any caching plugins or if your web hosting provider uses server-side caching? This information will help us assist you further.

    Hope to hear from you soon.

    Thanks & Regards.
    WP Experts Support Team

    Thread Starter imcobarn

    (@imcobarn)

    Hello,

    Thanks for reply.

    I did disable and flush all caches but what was most telling is that when I add IP address then it works but without Allow IP set it does not work. I without being registered user on need to allow anyone with password to view site without being registered user on the site.

    I have settings like this:

    Allow Administrators YES, Allow Logged In Users NO, Allow RSS Feeds NO, Allow REST API YES but still only works when I add my IP address.

    • This reply was modified 6 months, 1 week ago by imcobarn.
    Plugin Support Muhammad Usama

    (@usamaazad99)

    Hi @imcobarn ,

    I hope you are doing well.

    Thank you for the clarification. Could you please share a screencast video of the entire process, including the backend settings? We haven’t encountered this issue with other users, so this will help us better understand the problem and provide you with further assistance.

    We are looking forwarded your response.

    Thanks & Regards.
    WP Experts Support Team

    Plugin Support Muhammad Usama

    (@usamaazad99)

    Hello @imcobarn ,

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new ticket.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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