Login Error: Captcha Loop

  • stoudtb

    (@stoudtb)


    4 years ago

    Today, when trying to login to my WP admin, I entered my username, password, answered the ‘prove your humanity’ math problem, then was directed to the Captcha screen/dialogue box as usual.

    BUT… when I entered the Captcha text, it kicks me right back to the login and repeats over and over. I can’t get in.

    I have no idea what to do next, or how to login.

    Any help greatly appreciated.

    Please bear in mind I am a complete technical novice. Please spell out, step by step, any advice you may have.

    THANKS so much!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • lcf

    (@lcf)

    you can disable the plugin by renaming the plugin folder “wp-limit-login-attempts” in wp-content/plugins/ via FTP

    try contact the plugin author for the issue

    Thread Starter stoudtb

    (@stoudtb)

    Thanks so much.

    Where do I go to rename the plugin folder, though? Do I go to my hosting company? Where do I find FTP?

    Sorry; I just don’t know how to do what you’re asking me to.

    Thanks for your help!

    you can contact your web hosting provider for support

Viewing 3 replies - 1 through 3 (of 3 total)
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