Login for Customers blocked

  • Resolved star379

    (@star379)


    4 years, 9 months ago

    Hi,
    I am trying to make a test buy in a normal buyers mode (no sandbox).When I try to login, wp-security-safe gives me a message that I am blocked. I tried through ingoknito and through normal browser. I have only local logins required in the settings of the plugin.
    The error msg under blocked threats is:
    Error: Local login required and Nonce missing.[86] Login attempt blocked. Username:xxxx
    I have seen the support question of the similar topic, but I didn’t find the form where you offered him to change. Honestly I am not a pro with coding.
    As I really like your plugin, it is really good, I hoped that you could help me with the issue.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steven Ayers

    (@stevenayers63)

    Christa,

    Thank you for reaching out for support. I apologize for the frustration with this. Unfortunately, it has come to my attention that this feature is unreliable as browsers are not always respecting caching rules. The issue is that visitor’s browser is caching the login page and it includes a security nonce in the form. That security nonce (one time use code) cannot be used multiple times and browser caching prevents the code from getting refreshed (thus you get blocked for an invalid code). The next version I release will be removing this feature for this reason and it is not compatible with the upcoming limit logins firewall feature.

    To fix your issue, please disable the “Force Local Logins” feature and clear your cache if you are using a caching plugin.

    NOTE: WP Security Safe version 2.4.0+ will no longer have this feature.

    Please let me know if you have any other issues.

    Thank you,

    -Steven

    Thread Starter star379

    (@star379)

    Hello Steven

    Thank you for your reply. As soon as I disabled this function the login from customer side worked!
    Thank you for your support and this great plugin!

    Kind Regards
    Christa

Viewing 2 replies - 1 through 2 (of 2 total)
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