Login Form Double Image

  • Resolved regerman926

    (@regerman926)


    4 years, 1 month ago

    On the UM login form, we are getting a “username field” and two re-captcha images.

    No Password Field!

    Can anyone help? We MUST have re-captcha!

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @regerman926

    Are you using our UM ReCaptcha extension?
    https://www.ads-software.com/plugins/um-recaptcha/

    Regards,

    Thread Starter regerman926

    (@regerman926)

    Yes we are. Ran a plugin test as well. No change.

    Tried it with 2019 theme: No Change

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @regerman926

    Does this issue occurs with only UM and UM ReCaptcha as active plugins?

    Regards,

    Thread Starter regerman926

    (@regerman926)

    That is correct. They have to be active for the shortcode to work!

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @regerman926

    Sorry for the late response.

    Could you please provide a link to the Register form that has this issue? I tried viewing this page but it returns 404: https://regulus.cloud/test-login-2/

    Feel free to re-open this thread by changing the topic status to “Not Resolved” so we can get back to you.

    Regards,

    Thread Starter regerman926

    (@regerman926)

    Hello,

    I changed the topic status as you suggested so I could update you on the issue.

    After an extensive amount of time, we discovered that the issue was indeed a plugin conflict. In the final analysis, we had to make a choice regarding what plugin was most important for our needs.

    Based on those needs going forward, UM was to be less important that others for our business model. It was removed and all of our forms are back to functioning as they should.

    Thank you for your interest. I am closing the topic.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @regerman926

    Thanks for letting us know. I am closing this thread now.

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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