Login form – lost password link goes to wordpress login

  • Resolved runhap

    (@runhap)


    3 years, 10 months ago

    Hi

    I am having problems with the lost password on the Login form. When I (deliberatly) put in the wrong password a red error box comes up with the following:

    “Error: the password you entered for the email address [my email address] is incorrect. Lost your password?”

    This is great – however when I click on the ‘lost your password’ link it links to the wordpress admin lost password page:

    https://www.mywebsiteurl/wp-login.php?action=lostpassword

    so its redirecting to wp-login rather than the lost password page in UM – my password reset page exists: https://www.ultractiveruncoaching.co.uk/password-reset/ but the error link isn’t linking to this page.

    Can anyone help?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @runhap

    Did you check if the UM Pages are correctly assigned in the UM settings?

    Please go to WP Admin > Ultimate Member > Settings > General > Pages.

    Regards,

    Thread Starter runhap

    (@runhap)

    Hi

    Thanks for the quick reply yes, all pages are assigned correctly

    Password Reset page -says ‘password reset’ and this hasn’t been altered.

    Not sure you can view this image: https://i.imgur.com/EDHIQIM.png

    and this is the bit with the link

    View post on imgur.com

    Thank you.

    • This reply was modified 3 years, 10 months ago by runhap. Reason: changed image as was showing my email address
    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi,

    Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

    Regards,

    Thread Starter runhap

    (@runhap)

    thank you I have done this using the 2020 theme all other plugins are deactivated and the link still links to wp-login? action=lost password rather than the password page in UM

    View post on imgur.com

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @runhap

    Please try adding this code snippet to change the Lost Password URL:

    add_filter( 'lostpassword_url',  'um_012721_lostpassword_url', 10 );
function um_012721_lostpassword_url( $url ) {
    if( ! function_exists("um_get_core_page") ) return $url;

    return um_get_core_page("password-reset");
}

    You can use this plugin to run the code snippets:
    https://www.ads-software.com/plugins/code-snippets/

    Regards,

    Thread Starter runhap

    (@runhap)

    That is totally brilliant thank you that’s all worked fine with the snippet plugin as well and its now pointing to /password-reset/

    Really appreciate your swift and helpful responses.

    Thank you and top plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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