Login form on checkout page does not work

Hello @jrdesignworks

Thank you for reaching out to us, we are here to help.

With the amount of details you have provided, there is not much we can tell you. If you have logs, exact front-end errors, the system report or other details that can help us find a possible cause for this, that would be very helpful.

If you prefer not to share such details on a public forum like this, you can also open a private engagement with us, where you can easily share logs and images with us, so they don’t end up publicly on the internet.

It looks like you reverted to another PayPal plugin at the moment, so the live site also does not provide much insight. You could create a staging site to test our plugin for the time being?

For us, the best way forward is to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.

Here’s a guide that explains the steps in more detail: How to test for conflicts.

Please let us know how this works out for you.

Kind regards,
Joost

Ok, I will send details over the link above.

Hello @jrdesignworks

I have responded to your private engagement. I will mark this thread as resolved, we can always add the solution when we find it via the private engagement.

Kind regards,
Joost