Login is broken and cannot be fixed

It looks like someone/something edited your wp-login.php file. I suspect that either you did this in an attempt to fix your problem or your site was (poorly) hacked.

Re-upload a fresh copy of WordPress to your site and see if that at least lets the wp-login.php file execute.

Already did this twice.

This is a brand new upload of WordPress.

That leads me to think your upload process may have a problem. How are you uploading/installing WordPress?

I am following these steps to install via FTP

https://codex.www.ads-software.com/Upgrading_WordPress_Extended

That’s not what I meant.

How are you uploading WordPress?

I am uploading WordPress via FTP. I get the installation package via www.ads-software.com, and upload it via FTP and then setup the wp-config.php to match my MySQL database. I then ensure permissions are set correctly.

I don’t think I understand the question if what I said didn’t answer it.

OK, that’s what I was asking.

Delete the bad file on your server and re-upload it.

I did.

Still broken.

https://atlantisclinic.ca/wp-admin has a log-in form

I’m not sure if it’s a good idea to log in, so DON’T. Your wp-login.php source code is visible in its original form and is too long.

I’ll let others more qualified than myself help you with that.

correction: wp-login.php length looks about right (tried to change that earlier text but was too late). It shouldn’t be publicly visible like that though

Wow guys I appreciate your help but you have basically stated the obvious at every single attempt.

Yes, I replaced all files like I stated in the original post I made.

Yes, the code is publicly visible THATS THE PROBLEM.

Anyone a little more qualified able to help me?

Thanks

@robmausser

Careful. Don’t throw things back in my face like that. Yes, I stated I’d let others more qualified help you – but there’s no need to throw it back in my face like that. Do you think you’ll get help from anyone with a reply like that? To be frank, I can easily fix just about any issue (including this one) on my own if I wanted to. But people more experienced in helping others troubleshoot this kind of thing should help you, since PHP scripts are the kind of thing hackers like to target.

That doesn’t mean I’m actually underqualified in other things. In this thread, I’m more of a bypasser who wanted to add a little input (i.e., the log-in portal is open at https://atlantisclinic.ca/wp-admin). To most people, likely including you, testing to see if the log-in portal shows up by going to https://atlantisclinic.ca/wp-admin instead of https://atlantisclinic.ca/wp-login.php (as in your first post) is NOT obvious.

Also, I didn’t include the direct PHP source link here, and don’t want to. It’s not 100% identical to the wall of text everyone (including you) sees right now at https://atlantisclinic.ca/wp-login.php and has some extra PHP code. So that’s probably a 2nd thing not obvious to you.

But good luck getting help now.

Just fyi I do know about wp-admin of course, and that extra code in the php-login was added by me as a test.

I replaced every WordPress file with the source from www.ads-software.com, obviously not including the wp-content folder and wp-config.php

It’s ok if you don’t want to help as I don’t think you are capable of helping.

You certainly haven’t helped yet.

I just cannot login!

OK, lets start by asking some questions to help you out of the hole you’re in.

Are you getting any error messages when you cannot login such as wrong password?

Does your web server’s error_log file show any error messages when you cannot login?

Have tried resetting your password using one of these methods?

https://codex.www.ads-software.com/Resetting_Your_Password

Each of those do not require a working access to your WordPress dashboard.

Have you attempted to use FTP or other file management tools to rename your wp-content/plugins directory to something else such as plugins-old? That will force the plugins to deactivate.

Aside from uploading fresh copies of the software, what other steps have you taken?

Edit: Before you answer, you may want to temper your attitude. No one here owes you support and the other volunteers above genuinely tried to help you out.

They’re not the ones with a problem so consider keeping it civil when you reply.

The base issue, it seems to me, is that your site was not seeing wp-login.php as a PHP file. Instead, it rendered the text. That leads me to believe that the <?php that should be at the very start of that file is missing.

Please take a look at your wp-login.php file. Does it look like this?
https://github.com/WordPress/WordPress/blob/master/wp-login.php

I’m coming back to help because I know you’re frustrated. Take a deep breath.