login issue – sorry , you are not allowed to access this page.

  • riyagoyal

    (@riyagoyal)


    3 months ago

    View post on imgur.com
    sorry, you are not allowed to access this page

    All the users assigned the teacher role are unable to login to the wpschool website this is what appears when they try to login.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anton Vlasenko

    (@antonvlasenko)

    This page (sch-dashboard) doesn’t look like one of the default admin pages. I can’t access it either with my admin account on my local WordPress installation. It could have been added by some plugin.

    Are they able to access the admin panel if they log in to https://teachers.skchildrenfoundation.org/wp-login.php instead? Could you check?

    threadi

    (@threadi)

    The URL you mentioned seems to be part of the WPSchoolPress plugin. Make sure that the plugin is activated. Then the URL should theoretically be accessible – without this message. If there are still problems, it is best to contact their support forum: https://www.ads-software.com/support/plugin/wpschoolpress/

    Thread Starter riyagoyal

    (@riyagoyal)

    https://teachers.skchildrenfoundation.org

    After clicking on this link , click on let’s go a login page will appear here the teacher’s fill there credentials(username and password) then this appears sorry you are not allowed to access this page .this happens only with the users assigned the teacher’s role earlier there was no such issue ,we are facing this issue since a month and all the users assigned administrator role are able to login successfully.

    The view comes from the ‘WPSchoolPress’ plugin mentioned above. Please contact their support forum to clarify your question.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.