Login Issue with WP Backend After Updating Plugin

Hi @anur1993 ,

Thanks for reaching out!

Could you please share your site URL with us so we can check?

Also, would you be able to provide me with the WordPress debug log file so I can help you?

You can get this log file by following these steps:

1. Connect to your web server using FTP. We have an article on how to use FTP here – https://aioseo.com/docs/how-to-ftp-to-your-web-server/
2. Edit the wp-config.php file.
3. Near the bottom of the file, you’ll see the following:

define('WP_DEBUG', false);

4. Change that line to these three lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

5.?Reproduce the error or problem on your site so an error is logged.
6. Using FTP on your web server, navigate to?the /wp-content?directory and look for the debug.log file.
7. Download that file to your local computer.

Please send that debug log file to me so that I can look into this issue.

We have an article with these steps that includes screenshots here – 

https://aioseo.com/docs/how-to-enable-debugging-in-wordpress/

If you have any problems with these steps, then you may contact us at https://aioseo.com/contact/

Looking forward to helping you.

Hi @numbnerd14,

Here is the information you requested:
Site URL

I have enabled debugging as per your instructions and found the following errors in the debug.log file:
[02-Sep-2024 10:05:16 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes) in /var/www/html/dev-wordpress/wp-includes/post.php on line 2829
[02-Sep-2024 10:05:16 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 192512 bytes) in /var/www/html/dev-wordpress/wp-includes/functions.php on line 5427

These errors occur only when the All in One SEO plugin is active. Once I disable the plugin, I am able to access the WordPress backend without any issues.
To continue working on our tasks, we have temporarily deactivated the All in One SEO plugin. However, this is not a permanent solution, and we need to find a way to resolve the issue while keeping the plugin active.
Given that my website uses WooCommerce and WPML for translation into 5 languages, could there be a potential compatibility issue causing the memory exhaustion? If so, could you please help us investigate and address this?

Thank you for your support.

Hi @anur1993 ,

Thanks for sharing the logs!

Could you please fill out the form on our website following the link below so that we can request more information and investigate the issue further for you?
https://aioseo.com/contact/

For now, I’m marking this as resolved and would love to assist you further there.