“Login” Link does not work – adds more confusion to users

  • minickel

    (@minickel)


    1 year ago

    Principally I really like the idea of passwordless login. In the free version however, the html link in the email on the “Login” word does not work. This adds so much confusion to more inexperienced users that it is totally useless and unacceptable. We cannot expect that all users are ready to cut and paste a long clear text URL from their email to the browser. Especially older users really got confused.

    To me it was disappointing. I would have eventually be ready to go for the Pro version, if the tests with the free version would have been more positive. Thus, the plugin had to go.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @minickel,

    Thank you for sharing your experience with Magic Login. I’m sorry to hear that the login link isn’t working as it should, and I understand how that can be frustrating. I’m dedicated to making sure that my plugin enhances your WordPress experience, not complicates it.

    I noticed there wasn’t a request for support before this review was posted. Is there a particular reason you didn’t reach out? I’m here to help and often, a quick conversation can lead to a resolution.

    Also, I’m wondering if there might be other factors at play. Are you using any other plugins that might interfere with WordPress’ email sending functionality? Sometimes conflicts between plugins can cause unexpected behavior, and identifying these can be the first step to a solution.

    Looking forward to your reply.

    Plugin Author Mustafa Uysal

    (@m_uysl)

    I’d like to provide some technical context for those concerned by the negative review:

    The Magic Login is designed to make the “Login” word clickable by default. You can verify this by checking the default email content here. And, the default email format is set to “text/html” as shown here, which facilitates this functionality.

    Please consider that the issue may also be related to the email client being used. Some clients have security software or features that may block links from unrecognized sources as a protective measure. If you’re experiencing this issue, reviewing your email client’s settings might provide a solution.

    It’s also important to note that if you have other plugins that alter the email format to plaintext, this could affect the clickability of links.

Viewing 2 replies - 1 through 2 (of 2 total)
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