• Resolved shoptak

    (@shoptak)


    Hello,

    I’m using the login lockdown feature but I’m not receiving an email notification when an IP gets locked. Note that my SMTP configuration is set correctly and I’m already receiving emails from my website generated by other plugins.

    Please advise

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, what features have you enabled in Login Lockdown?

    Thank you

    Thread Starter shoptak

    (@shoptak)

    Hello,

    Thank you for your promtp reply.

    Please find the following screenshot of the feature im using : https://ibb.co/D8QgvKq

    Email notification configured: https://ibb.co/vcnzxY9

    Once an IP is locked I can see it under Locked IP section, but not getting any notification on my email.

    Regards,

    • This reply was modified 4 years, 9 months ago by shoptak.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, your settings looks okay. Have you checked to make sure the emails are not landing in your spam box?

    Thank you

    Thread Starter shoptak

    (@shoptak)

    Hello @mbrsolution

    Yes, I’ve already checked the spam folder nothing there.

    Regards,

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, are you sure no other plugin is interfering with the email sent in this feature? Have you tried testing a different email address?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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