Login page keeps redirecting to password reset page

  • Resolved svrco

    (@svrco)


    1 month, 1 week ago

    I have a re-occurring problem that happens every few months or so, where all of a sudden, the login page starts redirecting to the password reset page, making it impossible to log in.

    To fix it, I have to:
    – rename the wps-hide-login plugin folder to be able to log into the site via /wp-admin
    – rename the plugin folder back and update the plugin to have it start working again

    De-activating and re-activating the same version of the plugin does not help.

    What could be the cause?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    Thanks for using WPS Hide Login.

    Have you ever set any rule to redirect your secret login page to a customised query string ?

    Have you tried to deactivate every plugins except WPS Hide Login to make sure the issue was due to this plugin ?

    Thread Starter svrco

    (@svrco)

    No, I’ve never set any redirect rule for the login page.

    I haven’t tried de-activating all other plugins, since it’s a large site with lots of plugins, but how would updating WPS solve the issue if it was a plugin conflict?

    Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    I don’t find this issue in my tests and it’s not shared by any user.

    As you’re using many plugins, I’m suspecting a conflict with another plugin. That’s why I suggested to deactivate every plugins except WPS Hide Login. You can try on a local version.

Viewing 3 replies - 1 through 3 (of 3 total)
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