Login page redirects to itself

  • Resolved Gulshan Kumar

    (@thegulshankumar)


    7 years ago

    This plugin looks good, but it doesn’t work. After entering email or password, accepting login request it doesn’t work. Page redirect to itself. I noticed in a review, some user also reported similar issues. Please check what’s happening.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • helenlion

    (@helenlion)

    Hello Gulshan,

    Thank you for reporting the issue. We are happy you like the plugin. We worked really hard to create it :).
    As for the “it does not work” part, this might be affected by your website’s redirect settings and by other authentication plugins that may be installed on your site.

    In order for us to be able to look into this, we need the URL to your login page, WordPress, list of plugins and UNLOQ plugin version. We cannot check what’s happening if we are not provided with sufficient information.

    We look forward to proving the plugin’s capabilities to you.

    Best regards,
    Elena

    Thread Starter Gulshan Kumar

    (@thegulshankumar)

    Hello,

    Can we have quick chat via Email or something, because I don’t want to share my URL on a public platform?

    Thanks & Regards,
    Gulshan

    helenlion

    (@helenlion)

    Hello,

    Sure. You can write to me in the live chat on the website here: https://unloq.io/ (bottom- right).

    Thank you,
    Elena

    Thread Starter Gulshan Kumar

    (@thegulshankumar)

    Hello dear,

    UPDATE
    This issue was happening due to having a different email for my WordPress user and UNLOQ account. As I changed my email address, my problem has been resolved. To be clear, this was not a problem with this plugin.

    Thanks for the valuable services. I truly appreciate it.

    Sincerely,
    Gulshan

Viewing 4 replies - 1 through 4 (of 4 total)
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