Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to Paid Memberships Pro.

    Does this issue only happen for a specific user or all users? Do you have any caching enabled on your site?

    This kind of issue is typically caused by caching where the contents of the page doesn’t update once the user is logged in.

    If this is the case, please consider temporarily deactivating the caching on your site to verify this.

    Thread Starter aymanimo022

    (@aymanimo022)

    Cleared all caches on my website and purged cache using w3 cache still not working.

    Plugin Support Jarryd Long

    (@jarryd-long)

    Please can you provide us with your Site Health information for your WordPress site so that we can look further into this? Your Site Health contains details about your WordPress and PMPro setup which can help us quickly pinpoint possible conflicts or problems that could cause the issue you’re currently experiencing.

    Please follow the steps below to retrieve your Site Health Info in the WordPress admin and reply back to us when the details have been added:

    1. Navigate to Tools > Site Health in the WordPress admin.
    2. Click on the “Info” tab.
    3. Click the button to “Copy site info to clipboard”.

    The entire output of your Site Health is now copied to your clipboard. You can then copy it into a reply here.

    Thread Starter aymanimo022

    (@aymanimo022)

    [ SNIP! ]

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @aymanimo022 That wall of badly formed HTML could never work here. Ever.

    Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so.

    If you need share that data please use https://gist.github.com/ or https://pastebin.com/ or the like instead and post the link to that paste.

    Thread Starter aymanimo022

    (@aymanimo022)

    Here is the code: https://pastebin.com/eiAZFijr

    Thread Starter aymanimo022

    (@aymanimo022)

    Please help

    Plugin Support Jarryd Long

    (@jarryd-long)

    Thank you for sending that through. How is that vacancy page set up? Is it a built in page from BuddyPress/bbPress or is it in actual page found under the ‘Pages’ tab with a shortcode on it?

    If it’s a built in page, then you might want to explore our BuddyPressIntegration Add On which connects PMPro to BuddyPress and handles access better – https://www.paidmembershipspro.com/add-ons/buddypress-integration/

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved.

    If you’re enjoying Paid Memberships Pro, would you mind rating it 5-stars to help spread the word? https://www.ads-software.com/support/plugin/paid-memberships-pro/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Login/register button does not recongnize members plans.’ is closed to new replies.