Login Security Options – you’re not allowed to access

  • Hi. I am trying to access the Login Security Options page after clicking the “Login Security Options” button. I get redirected to “/wp-admin/admin.php?page=WFLS#top#settings”, however, it displays “Sorry, you are not allowed to access this page.”.

    I have my personal website with this plugin and in there i have 2FA set. I’d like to do that now on my new website, where I’ve just added this plugin. What may be the issue? Was this removed from newer WordFence versions?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @nmpribeiro,

    We haven’t removed this feature, can you confirm if you’re still getting the issue when Wordfence is the only enabled plugin? If not, it may be a plugin conflict so reenable your other plugins one-by-one until the problem reoccurs.

    If you are still getting the issue regardless, it sounds similar to a problem with Atomicorp’s ModSecurity server firewall rule (ID 390149) that breaks our plugin’s admin pages.

    If you don’t know if your hosting account is using ModSecurity server firewall then your hosting provider can disable only that rule for now, which would be better than disabling the ModSecurity server firewall for your hosting account altogether.

    Let us know how you get on,
    Peter.

    Thread Starter nmpribeiro

    (@nmpribeiro)

    Thanks @wfpeter . For sake of clarity, what’s this Atomicorp’s ModSecurity server firewall rule (ID 390149) and can I have any documentation about it? I’ve spent some hours trying to figure this out without much success.

    I manage my own server just for fun, and the issue is happening there, so I have access to all apache, nginx and specific web domain configurations.

    Alessio

    (@alessiohhhh)

    I have owned wordfence for a few days and as soon as it was installed I was able to access the “Security options for access” section, but today I suddenly encountered the same error.

    Were you able to solve it?

    Thread Starter nmpribeiro

    (@nmpribeiro)

    @alessiohhhh , no. Not yet.
    I need some time (difficult to come by for me) and to understand exactly the cause with that apache mod.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.

Tags