Login sometimes difficult for users

  • Dear all,

    Sometimes users could not login to their proper home page.
    Instead, they are redirected to an “edit your profile, change password page”. (This page has the same name “login”).
    Anyway, when they click on logout and login again they can access now to their own home page.
    Can you tell me how I could resolve this conflict.

Viewing 1 replies (of 1 total)
  • Thread Starter georgerl

    (@georgerl)

    Hi,
    I found that this is due to the navigator cache.
    If I do not empty the cache, I go to a page called /login, BUT this page does not display the proper login page, but a page with 3 links: go to dashboard, profile, password.
    If I click on dashboard, I am redirected to a page where I can use the login form:
    https://example.com/login/?redirect_to=https%3A%2F%2Fexample.com%2Fwp-admin%2F&reauth=1

    BUT, this is the nice part, when I empty the navigator cache, I can login nicely.
    If someone has any ideas how to resolve this issue, it could be nice.
    Otherwise, I need to contact all the customers and explain to them how to empty their cache (on Chrome, Safari, Firefox, Opera…)

Viewing 1 replies (of 1 total)
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