Login widget not working properly – Theme incompatibility maybe?

  • Resolved dtissagirl

    (@dtissagirl)


    5 years, 7 months ago

    I’m having a weird problem with the M2 Login widget and shortcode at the linked page — I created this test page just so I could test the shortcode panel as well as the widget panel, and both are bugging out on me.

    If you add in username and password and click login and it does log into the side, but the Login panel persists as if you haven’t logged in. Only if you reload the page, then it switches to the “you’re logged in as username” panel.

    Is there anything I can do to fix it? I think it might be an incompatibility with the Voice theme, as I’m told it worked with the previous theme [Kale].

    Anyway you can help me out will be appreciated. Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @dtissagirl,

    After the login is successful your page should redirect you to your account page by default, that’s when the “refresh” happens and the status is updated.
    I have tested this with Kale theme and it indeed works fine there.
    So it looks like this is the issue with your current theme and since it’s a premium theme you should get in touch with theme developers so they can investigate it further for you and see what’s preventing those redirects from happening.

    Cheers,
    Predrag

    Thread Starter dtissagirl

    (@dtissagirl)

    Thanks so much for the reply! Yeah, that’s what we’re seeing here too. It works with Kale, but not with Voice. I’m getting in touch with the theme developers to see if they can help me out.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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