• Resolved angelrq98

    (@angelrq98)


    Hello, My logo looks blurry on Desktop but looks great on mobile and tablet, i dont know why.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @angelrq98

    Do you happen to have a screenshot or something similar so that I could see how it looks like on your end?

    Looks pretty sharp here – https://ibb.co/5cn9hbG

    Thanks.

    Thread Starter angelrq98

    (@angelrq98)

    Yours looks perfect. This is what i see: https://ibb.co/6mpJyBL

    I use Microsoft Edge and Google Chrome.

    Hi @angelrq98

    I’m thinking that the browser creates artefacts due to the rendering engine combined with the initial small size of the logo.

    Could you maybe try to upload a higher resolution of it (at least 1000×1000)? Or maybe export it as an SVG?

    Thanks.

    Thread Starter angelrq98

    (@angelrq98)

    Already try both recommendations and still same result

    Hi @angelrq98

    Do you happen to have any zoom settings turned on for your computer? Or maybe some screen filters or something?

    I have asked all of my colleagues to look at the site and it turned out to look ok on their end. We’ve tested it on a bunch of machines and it looked quite alright.

    Maybe you could try uploading the SVG version so that we could test a bit more and see how things play out?

    Thanks.

    Thread Starter angelrq98

    (@angelrq98)

    Hello and sorry for the delay. I have tried on several computers as well and it only looks great on Safari. I noticed that on Edge and Chrome it looks great if i zoom in. I dont know if this helps but i really dont know what else to do

    Hello @angelrq98

    No worries about the delay. Honestly, I wouldn’t know what to tell you, as we’ve tested a bunch of machines and everything looked OK.

    Could you please upload the SVG variant to the site so that we could take a second look at it?

    Thanks.

    Thread Starter angelrq98

    (@angelrq98)

    i havent be able to upload the SVG but i just noticed that if i install blocksy companion plugin the logo looks better, what can i do if do not want to install it?

    Hello @angelrq98

    I can assure you that we do not have any bit of code that could change the logo’s quality in the Companion plugin. Are you 100% sure that this happens due to the plugin?

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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