Logo Does Not Show in IE

  • Resolved Tfkalk

    (@tfkalk)


    10 years, 7 months ago

    Hello,

    My logo does not appear when I load the site with Internet Explorer. The logo does appear when I use Safari for the Mac, Safari for iOS, and Firefox. Is there anyway to fix this?

    Thanks,
    Tfkalk

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Tfkalk

    (@tfkalk)

    My website is TKNN.info.

    It happens also with a jpg instead of a png?

    Thread Starter Tfkalk

    (@tfkalk)

    It did still occur with the JPG, but I was able to solve it. Turns out the logo was larger than the theme code allowed. So I changed the maximum and my logo appears. Thanks of your help. I’m marking this resolved.

    Weird.

    Hi,

    I have the same issue as above.
    Tried .gif and .jpg files that are actually 250 x 100 with “Force logo dimensions” box both checked and unchecked, but can’t get logo to appear in IE.

    If I delete the logo, then generic logo (Site Title) appears OK.

    Can you please give me more exact details about how you solved this issue.

    Thanks

    Check in class-header-header_main.php at row 148 and 149. Width and height is originally set to

    = ' ';

    and IE interprets this as 1px and makes your image “invisible”.

    I had to change in in the php code to:

    $width = '250';
$height = '100';

    and then the image magically appeared in IE.

    Which customizr version?
    Do you have “Enable/disable retina support” checked?

    @frx_ Top man – worked a treat!

    @ d4z_c0nf I’m using latest version of Customizr (3.1.13) and latest version of WP (3.9.1)
    I have Retina support enabled. I’m actually test in IE on a MacBook Pro Retina using VMWare fusion.

    The fix from frX_ has worked. Will I have to make this change every time the theme gets updated?

    @machound Glad to hear that it worked for you!

    You will need to change it every time the theme gets updated, unless you are using i Child theme (not sure about this though).
    Actually I had to register to this forum just to post the solution for you since I had the same problem, just glad that it helped ??

    It seems like the script is trying to get the dimensions of the image but fails and returns a “null” and IE cant handle this.

    To the devs: I was using a .PNG image with transparent background. not tested any other format.

    FYI – I am using a .gif image.

    I will post a new forum post marked unresolved and hopefully it will get picked up by the theme developer and a permanent fix will be included in the next update.

    It’s a great theme.

    Here’s my website:

    https://www.portcullisconsulting.co.uk

Viewing 10 replies - 1 through 10 (of 10 total)
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