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  • Hi @simon1234bunny,

    We would need to have a look at the website. Could you please share the complete URL of the website so that we can inspect it from the front end and assist you with a precise solution?

    In case you wish to receive the solution in the mail, I would request you kindly open a ticket from our support portal.

    Kind regards,
    Aradhy

    Thread Starter simon1234bunny

    (@simon1234bunny)

    the portal just keeps returning to the same screen and not place to write a ticket ??

    Hi @simon1234bunny,

    Please try accessing it using a different browser or an incognito tab to rule out any extension-related issues. If you’re still unable to create a ticket, feel free to email us at [email protected] with your mentioned email ID, and our support engineers will help you get it sorted.

    Looking forward to your response!

    Kind regards,
    Aradhy

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