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robg1969
(@robg1969)

8 years, 8 months ago

Hi

Just updated to the latest version of the evolve theme and now my logo isn’t showing. The bootstrap slider wasn’t showing either but I fixed that from advice on another post.

I’ve re-uploaded the logo, tried changing the position and other options in the customise section but can’t get anything to work. It just displays the logo url as text, not the actual image.

Thanks

Rob

Viewing 8 replies - 1 through 8 (of 8 total)

Denzel Chia
(@denzel_chia)

8 years, 8 months ago

Hi,

There are some other users experiencing the same issue as you.
https://www.ads-software.com/support/topic/logo-has-disappeared-with-latest-update-evolve-theme?replies=6

I had already notify the theme author about this issue.
Perhaps the only solution now is to wait for a fix in the next update.

By the way, have you tried using other header designs?
In Theme Options -> Header -> Choose header type
Maybe other headers are working properly?

Thank you.

Thread Starter robg1969
(@robg1969)

8 years, 8 months ago

Hi Denzel

Thanks for responding. Yes, I have tried other header designs.

I have just figured out a workaround though. The header image (which I wasn’t using) does work so I have created a header image that has the logo on and that displays OK. I’m not sure of the repercussions of doing that but it displays OK on my browser and my phone.

Thanks again.

Rob

Denzel Chia
(@denzel_chia)

8 years, 8 months ago

You are welcome.
Thank you for sharing this workaround.
If it works in browser and phone, then it works. ??

sue cannon
(@sue-cannon)

8 years, 8 months ago

I am having a similar problem and I was able to upload the header again and it shows up but the source code url shows up as type over the header image. How can I get rid of that? The customer is very upset so I need to get this resolved. The website is https://theoaktreeandmore.com

sue cannon
(@sue-cannon)

8 years, 8 months ago

My sliders are also not showing up since the upgrade.

Denzel Chia
(@denzel_chia)

8 years, 8 months ago

Hi @sue-cannon

For the slider you can try the following steps
https://www.ads-software.com/support/topic/latest-update-deletes-slider-and-changes-header?replies=14#post-8597645

For the logo, you can either try fixing it yourself or wait for the theme author’s update.

The theme author has been informed about logo, slider and google map issues days ago.. I guess their developers are still working on a solution..

Thank you.

Thread Starter robg1969
(@robg1969)

8 years, 8 months ago

Hi Sue

If type is showing over the header image then it may be for the logo. Try turning it off.

What worked for me with the sliders was turning off the show on Homepage option in the main slider settings but then manually editing the homepage and selecting the slider option there.

Rob

JLent14
(@jlent14)

8 years, 7 months ago

Solution yet for logo? My navigation is different as well.