• Resolved markussss

    (@markussss)


    Hi,

    is there anything special we should know about the logo / logo size?

    I thought this worked already in the past but maybe some WordPress update had an impact (not sure though).

    I can’t resize the image at all on several sites.

    Seems the image format does not matter – SVG, PNG, JPG

    Can you test if this works for you please?

    best regards

    Markus

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Link Software LLC

    (@linksoftware)

    @markussss Are you setting both the width and the height of the logo in White Label?

    Thread Starter markussss

    (@markussss)

    I can change whatever I want for height / width. I can set only height, only width, or both. There is no change whatsoever. As this happens on all sites, I thought it must be a general issue and should probably be easy to reproduce.

    Unless you say there are some specific rules about the image (but I think I tested all image formats)

    Plugin Author Link Software LLC

    (@linksoftware)

    @markussss The only rule is you have to set the width and the height together.

    There shouldn’t be an issue with image types but I can test that out some. Can you email the file you are trying to use?

    [email protected]

    Thread Starter markussss

    (@markussss)

    Sure, I’ll send you an email with the image and links to some sites.

    Thanks

    Thread Starter markussss

    (@markussss)

    I run some more tests now – it seems that the requirements are:

    PNG or JPG
    Add width AND height mandatory in pixel

    → most of the time it works without distortion, I think the size is actually not applied as width and height, but as max-width and max-height I think

    It seems there are problems when the file is an SVG or converted WebP format. Those can’t be resized or are distorted

    → the latter with WebP is a bit problematic, as plugins convert all images automatically

Viewing 5 replies - 1 through 5 (of 5 total)
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