Logo unchanged when I update it with a new picture

  • Hello !
    I’ve just discovered this nice plugin and I would like to congratulate you first for the job done.
    Everything is working fine for me except one point.
    To change the picture of a smart logo, I press the configuration button, then I select the new picture from the media library and I can see it in my smart logo. The problem is when I save, the old picture appears again as if no change was done.
    I’m using Smart Logo Showcase Lite 1.0.7 with WordPress 4.9.6
    Many thanks for your help
    Thierry

    • This topic was modified 6 years, 9 months ago by thsajuna.
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  • Hi, there!

    Thank you for writing in.

    Thank you for your feedback. Are you having trouble changing the logo in backend too and other settings that do not save even if you click on the save button?

    If it is then the issue may be occurring due to a large number of fields in the form which your server is not being able to process from one page to another. That is the reason all the necessary fields didn’t get posted through the form from one page to another.

    So please ask your hosting provider to increase below parameters in the server’s php.ini file and check if the issue is resolved or not.

    post_max_size = double the size of current settings
    max_input_vars = 5000

    Please let us know if there is any difference in the number of logos being saved after changing these parameters.

    Thanks.

Viewing 1 replies (of 1 total)
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