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Reply To: Logo will not change

Steven Stern (sterndata) — Sun, 25 Jun 2017 16:10:40 +0000

This is what I see

Is that the correct logo?

Reply To: Logo will not change

anamuc — Sun, 25 Jun 2017 23:30:48 +0000

Hi Steve, Thanks for replying.

No, that is not the right logo. It is similar though.

I have a logo /wp-content/uploads/2017/05/logo.png

when i updload a new logo (e.g. /wpcontent/uploads/2017/06/new-logo.png)
and change the logo on the WP-Panel, it still selects the old path.

I am unable to make WP to use the new-logo. I had to overwrite the old
file in the old directory and clear the cache to display the new-logo (under the old name).

I use jetpack and CDN (CDN deactivated now, but that didn’t help either).

How can I resolve this permanently, please? Thanks in advance.

Reply To: Logo will not change

Steven Stern (sterndata) — Mon, 26 Jun 2017 03:41:17 +0000

Disable your caching plugins, including autotptimize.

Reply To: Logo will not change

anamuc — Mon, 26 Jun 2017 05:01:10 +0000

I had disabled it before as well as cleared the cache but it did not work. There must be a reason why I cannot change logo unless I overwrite the old file on Cpanel. How can I resolve it permanently? Thanks in advance.

Reply To: Logo will not change

Steven Stern (sterndata) — Mon, 26 Jun 2017 13:49:39 +0000

Please turn off all caching until we resolve this.

Reply To: Logo will not change

anamuc — Mon, 26 Jun 2017 14:11:51 +0000

OK, thanks.