• Resolved marciano1

    (@marciano1)


    These days I am having problems with Facebook buttons.
    Many times they don’t display at all and sometimes they display after a long delay.
    Twitter and Linkedin appear almost instantly.
    Facebook buttons are usually lazy to display but nowadays it is unacceptable.
    What can I do?
    It is very annoying to spend money in fb marketing and get these kind of problems (I guess they are the problem)

    https://www.ads-software.com/plugins/nextgen-facebook/

Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter marciano1

    (@marciano1)

    I use NGFB from 2013. Anytime I reload my pages facebook button does not display. Time to time it is displayed after a long delay

    Plugin Author JS Morisset

    (@jsmoriss)

    All social websites place a low priority on serving they JavaScript files. Normally these are cached by the web browser, so they aren’t downloaded every time, for every webpage and/or website. Are you getting similar behavior from all browsers? Do you have other Facebook related code in your webpages? Facebook recently updated their JavaScript, and perhaps some older plugins may be using the old JavaScript.

    Thread Starter marciano1

    (@marciano1)

    I’ve tried from two different iMacs (Safari 8.0.6) and from Ubuntu (Firefox 37.0.2). Same behavior in all of them.
    I also have installed Facebook Comments by Fat Panda
    Thank you
    M
    PS: I see fb comments do not display either but when fb buttons show up.
    What do you reccomend? Clear cache?

    Plugin Author JS Morisset

    (@jsmoriss)

    NGFB uses the new Facebook v2 API — the old API having been deprecated recently. Try disabling the other Facebook related plugins you might be using and see if the Facebook like/send/share buttons show up quicker. You could also try the XFBML / HTML5 variants for the like/send button.

    js.

    Thread Starter marciano1

    (@marciano1)

    I’ve tried all of them, disabling FB comments, changing from XFBML to HTML5.
    There’s no delay, no facebook buttons are displayed

    I have one at the right top corner and one for each entry I have.
    https://www.UruguayDesdeLoAlto.com (maybe you can try to check)

    After some reloads I got a quick fb display but the last one did not

    Thank you

    Plugin Author JS Morisset

    (@jsmoriss)

    Remove the following from your webpages — this is the old JavaScript:

    <div id="fb-root"></div>
    <script>(function(d, s, id) {
      var js, fjs = d.getElementsByTagName(s)[0];
      if (d.getElementById(id)) return;
      js = d.createElement(s); js.id = id;
      js.src = "//connect.facebook.net/es_ES/all.js#xfbml=1&appId=160056907397943";
      fjs.parentNode.insertBefore(js, fjs);
    }(document, 'script', 'facebook-jssdk'));</script>

    js.

    Thread Starter marciano1

    (@marciano1)

    I removed it from header.php in my child theme.
    It seems it is good again. There is always a delay but it is acceptable.
    Thank you very much!!

    Plugin Author JS Morisset

    (@jsmoriss)

    No problem. ??

    BTW, if you have a minute and value NGFB and its support, would you take a moment to rate the plugin at https://www.ads-software.com/support/view/plugin-reviews/nextgen-facebook? A good review is always a great way to encourage us. ??

    js.

    Thread Starter marciano1

    (@marciano1)

    Done.

    BTW, now there is a slight overlapping between fb like+count button and next button Twitter (Spanish)

    Plugin Author JS Morisset

    (@jsmoriss)

    Thanks! ??

    Sounds like you need to adjust the default CSS button widths. You can find them under the NGFB -> Sharing Styles -> All Buttons tab.

    js.

    Thread Starter marciano1

    (@marciano1)

    Hi Jean-S,

    I am still having problems with FB loads (tested from two different countries)
    Something is happening in this WP site.
    I own an old-fashioned site that also loads some FB likes and they were displayed very fast at the same time I tested that WP site.
    My active plugins
    As you can see in this screenshot I have 3 ‘social’ plugins.
    I suppose there’s a conflict between them.
    An Issue I have, NGFB warns me every time I add a new entry, is that I have a dupe og:image
    I know that but I must to keep them.
    I unchecked all og SharePress properties but image. NGFB og Image dimension 200×200.
    These settings allows me to display the largest featured image in facebook posts. Changes I have tried (uncheck SharePress og image, increase NGFB og image dimension…) resulted in an unwanted FB post display like small square image instead of the largest possible one or logo display instead the featured image.

    I am using the free version of NGFB. I paid for SharePress but instead of wasting time I don’t mind if I deactive it ( and the other Fat Panda plugin) and purchase the pro version of NGFB if I can get the same (at least) feature I have now (not fb delay!! ??

    They are: 1) at the right-top of all the pages display my global FB Like # Like-Share
    2) Display FB / TW / IN buttons on each entry. FB displays Like # from FB related posts (there are 3 identical, 2 pages and 1 personal wall)
    3) Replace WP comments by FB comments.
    I don’t know very well how FB comments are managed. It is odd that my last entry has more than 2K likes but 0 comments meanwhile my FB posts have several.
    I don’t like FB Comments by FatPanda comments display. You can see “Deja un comentario” -> Leave a message. I want displayed the known the user icon and the comment box. The user knows very well what it means.
    If you scroll down the main page until you find “1 Comentario” -> One comment, you have to click the link to open a new page containg a single entry with that FB comment.
    I also don’t like that.
    I prefer to display just one, the last one comment (“see more” at bottom, if there are more) in the main page where all the entries are displayed.
    Of course individual entry pages will display that ‘extended’ FB comment output.

    Thank you

    Thread Starter marciano1

    (@marciano1)

    This was my last video post

    I did not change anything since that.
    Today I posted a new one and this is the result I don’t want.

    This is baffling

    Thread Starter marciano1

    (@marciano1)

    I unchecked SharePress og:image again, then changed 200×200 NGFB by 600×315 and then uploaded AGAIN featured image.
    That did work. NGFB preview too (previous times preview was not the same as FB final posts)

    Anyway FB buttons are very delayed or sometimes missing

    Do you have browser caching leveraged?

    Thread Starter marciano1

    (@marciano1)

    Gtmetrix score is 45/100

    “The following cacheable resources have a short freshness lifetime. Specify an expiration at least one week in the future for the following resources:”

    All listed resources are from twitter and ytimg
    I don’t know how to extend lifetimes

    Thanks

    https://s16.postimg.org/9n4gcl49h/Screen_Shot_2015_06_19_at_16_59_41.png

Viewing 15 replies - 1 through 15 (of 15 total)
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