• Resolved atlantisoracle11

    (@atlantisoracle11)


    Hello,

    When someone click the “connect to discord” button on my site, their roles are not being added for 2-5 minutes.

    This is causing a very bad user experience.

    What is happening here?

    The API call should be near instant as adding the member in in.

    Please help here.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Contributor Younes

    (@vanbom)

    Hi @atlantisoracle11
    After receiving your message, we thoroughly tested the add-on functionality on our end, and we couldn’t replicate the issue you described.


    To troubleshoot the delay in role addition, we recommend checking the following:

    • Discord API Authorization: Ensure that the API authorization for your Discord integration is set up correctly. Double-check the authentication and permissions required for adding roles. It’s possible that incorrect or limited permissions might be causing the delay.
    • Server Load: Consider the server load at the time of the role addition. If your server experiences high traffic or heavy usage, it might cause a delay in processing the role additions. Monitor the server load and evaluate if any optimizations can be made.
    • Error Logging: Implement error logging within your application to capture any potential errors or issues that might arise during the role addition process. This will provide more insights into what could be causing the delay.
    • If the issue persists or you need further assistance, please provide us with more details about your setup, including any relevant error logs or specific steps to reproduce the problem. This will enable us to investigate further and provide you with a more accurate solution.
Viewing 1 replies (of 1 total)
  • The topic ‘Long delay of adding discord roles’ is closed to new replies.