Long Site Titles passed into the Order Number Field causing problems

  • Resolved wearegiant

    (@wearegiant)


    6 years, 7 months ago

    Just got off support with CardPointe again and identified that our WordPress Site TItle was too long (too many variables).

    This was being passed into the CardConnect/CardPointe ORDER NUMBER field causing incomplete Card Numbers and other field variables to NOT go through.

    I’m thinking removing the site title and any other unimportant information from fields that do not require it.

    I’ve posted about this in another issue here: https://www.ads-software.com/support/topic/checkout-issue-7/

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