Looking for a system to manage incoming mail from customers

  • Resolved zbengi

    (@zbengi)


    5 years, 5 months ago

    Hello,

    I receive customer service from my clients by email.
    I’m looking for a plug-in (even a fee) that will import the emails directly to Woocommerce, which I can reply to directly from the Woocommerce.

    That customers will be able to respond to the email and it will reach me directly without using Gmail.

    I’m not looking for a customer service ticket management plugin. It is important to me that the customer send an email and not send the message from the website

    Anyone have an idea? Thanks

Viewing 1 replies (of 1 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    Receiving emails is outside of the scope and functionality of WooCommerce. You can send emails as this uses the wp_mail function but there’s no tools to receive an email and manage them via WooCommerce.

Viewing 1 replies (of 1 total)
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