looks like your site does not support background processing

  • Resolved mikenad

    (@mikenad)


    4 years, 6 months ago

    WooCommerce Square: It looks like your site does not support background processing, which means large numbers of products may not sync successfully with Square. Read more here on how to resolve this.

    Ran the url test advised here:https://www.ads-software.com/support/topic/issue-with-background-processing-square/
    When logged out test shows [TEST_LOOPBACK] response, when logged in shows response as 0.

    Url I’m testing:https://jerseycyclone.dreamhosters.com/wp-admin/admin-ajax.php?action=wc_square_background_sync_test

    Contacted webhost they said loopback is enabled, also disabled all plugins, changed to wp storefront theme, cleared cache, even google suggested to update wp-config.php to include ini_set( ‘allow_url_fopen’, 1 );
    define(‘ALTERNATE_WP_CRON’, true);
    all with no luck same result of “It looks like your site does not support background processing” in the backend and it does not allow me to import any products.

    Anything else to try or advice to get this working? Environment details below.

    
### WordPress Environment ###

WordPress address (URL): https://jerseycyclone.dreamhosters.com
Site address (URL): https://jerseycyclone.dreamhosters.com
WC Version: 4.4.1
REST API Version: ? 1.0.15
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.4.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 500 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.3
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.28-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.4.1
WC Database Prefix: wp_nrnurs_
Total Database Size: 13.87MB
Database Data Size: 11.06MB
Database Index Size: 2.81MB
wp_nrnurs_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_nrnurs_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_nrnurs_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_actionscheduler_actions: Data: 0.45MB + Index: 0.19MB + Engine InnoDB
wp_nrnurs_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_actionscheduler_logs: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wp_nrnurs_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_nrnurs_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_options: Data: 4.02MB + Index: 0.06MB + Engine InnoDB
wp_nrnurs_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_postmeta: Data: 2.19MB + Index: 1.22MB + Engine InnoDB
wp_nrnurs_posts: Data: 1.19MB + Index: 0.06MB + Engine InnoDB
wp_nrnurs_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_slides: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_nrnurs_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_nrnurs_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_nrnurs_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nrnurs_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_nrnurs_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nrnurs_woocommerce_square_customers: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_nrnurs_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 70
custom_css: 1
customize_changeset: 2
dt_gallery: 1
elementor_library: 1
nav_menu_item: 16
page: 17
post: 13
product: 23
revision: 52
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

ManageWP - Worker: by GoDaddy – 4.9.7
The7 Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.6
Admin Menu Editor: by Janis Elsts – 1.9.7
Age Gate: by Phil Baker – 2.7.2
Total Upkeep: by BoldGrid – 1.14.4
Disable Comments: by WPDeveloper – 1.11.0
DreamHost Panel Login: by DreamHost
danielbachhuber – 1.0.0

The7 Elements: by Dream-Theme – 2.5.0.3
Duplicate Page: by mndpsingh287 – 4.3
Elementor: by Elementor.com – 3.0.5
Jetpack by WordPress.com: by Automattic – 8.9
The7 WPBakery Page Builder: by Michael M - WPBakery.com – 6.3.0
PRO Elements: by PROElements.org – 3.0.1
The7 Slider Revolution: by ThemePunch – 6.2.22
SiteGround Migrator: by SiteGround – 1.0.22
WooCommerce Square: by WooCommerce – 2.2.0 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce: by Automattic – 4.4.1
WP All Import Pro: by Soflyy – 4.6.3
WP Crontrol: by John Blackbourn & crontributors – 1.8.5
Smush: by WPMU DEV – 3.6.3
WP Super Cache: by Automattic – 1.7.1

### Inactive Plugins (10) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Contact Form 7: by Takayuki Miyoshi – 5.2.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.12.2
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.4
OptinMonster API: by OptinMonster Team – 1.9.15
Post and Page Builder: by BoldGrid <[email protected]> – 1.13.4
Post and Page Builder Premium: by BoldGrid – 1.0.4
Total Upkeep Premium: by BoldGrid – 1.5.2
WPForms Lite: by WPForms – 1.6.2.2
WP Healthcheck: by Tiago Hillebrandt – 1.3.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #174 - /shop/
Cart: #175 - /cart/
Checkout: #176 - /checkout/
My account: #177 - /my-account/
Terms and conditions: #767 - /terms-and-conditions/

### Theme ###

Name: Storefront
Version: 2.6.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 633
Oldest: 2020-08-08 12:35:04 -0400
Newest: 2020-09-04 08:44:48 -0400

Pending: 2
Oldest: 2020-09-04 09:44:48 -0400
Newest: 2020-09-08 15:24:38 -0400

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hello @mikenad

    Nothing looks obvious from the details you’ve shared here that should be causing the problem in your store.

    For further investigation, can you please send an email to [email protected] with a link to this ticket so that we can further investigate what’s happening here?

    I’ll mark this topic as solved for now so that we can continue investigating in the ticket. Please feel free to open a new topic if you have any other questions.

    Have a good one!

Viewing 1 replies (of 1 total)
  • The topic ‘looks like your site does not support background processing’ is closed to new replies.