Loss Data

  • Hello,

    Thank you for that great plugin. I cannot see the data belonging to 27 December or earlier. In 2021, the visitor number is 120.000+. Now, I cannot see Could you help me to fix such problem? Thank you in advance.

    I checked “purge” feature. It hasn’t ever been activated.

    Link: https://pasteboard.co/gCB6fSMnO3td.png

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mostafa Soufi

    (@mostafas1990)

    Hi,

    Thank you for opening the thread, can you please tell me for how long the plugin is enabled?

    Thread Starter denizci88

    (@denizci88)

    Hi,

    I don’t know exactly, but probably the plugin has been actived for longer than 1 year.

    Thank you for your interest.

    Regards

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    Weird indeed, didn’t you install any cache plugin at that time?

    Thread Starter denizci88

    (@denizci88)

    WP Super Cache has been installed for 5 years ??

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    Honestly, there is no way to debug and investigate the issue because that happened in the past.

    If you face the issue again, let me know and I’ll try to debug it on your website.

    • This reply was modified 3 years, 2 months ago by Mostafa Soufi.
    Thread Starter denizci88

    (@denizci88)

    Sure. Thank you for your reply. Next year, I will remind you probably ??

Viewing 6 replies - 1 through 6 (of 6 total)
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