loss of function after update

  • Resolved rikengct

    (@rikengct)


    8 years, 12 months ago

    Hi. Thank you again for all the updates.
    Unfortunately, after updating my previous mediatip no longer works.

    I thought maybe I just needed to redo it.
    So, I opened up the post and deleted the media tip. When I tried adding it again, but now when i click on the add-a-toottip icon, nothing happens (no window appears). When I click on the add-a-glossary-index, a window does appear, but it only has tabs for list and A-Z, there is no place to choose a glossary term.

    I have not seen another person with this issue, so maybe it’s another problem with the divi theme?
    here is a page that used to work. I had a mediatip on the word “Topics”. The code is still there like this:

    [ithoughts_tooltip_glossary-mediatip link="https://itaintmagic.riken.jp/?attachment_id=1381" image="https://itaintmagic.riken.jp/wp-content/uploads/icons/topics-tooltip.png" imageid="1381"]<span class="ttiptrig"><strong>Topics:</strong></span>[/ithoughts_tooltip_glossary-mediatip] [my_tagicons width="50" height="50"]

    here is the webpage: https://itaintmagic.riken.jp/whats-up-with-us/let-the-blogging-begin/168/

    https://www.ads-software.com/plugins/ithoughts-tooltip-glossary/

Viewing 15 replies - 1 through 15 (of 65 total)
  • Plugin Author Gerkin

    (@gerkin)

    Hello rikengct,
    The main modification from 1.x and 2.0 is that the tooltip form is now loaded via ajax and is fully handled by the plugin, to allow more nice fonctions than when it was handled by TinyMCE, the WordPress text editor… Err, it should, but I hope you’ll see this nice stuff very soon.

    When you click on the tooltip button, an ajax request is sent. I know that your company does not allow ajax for public, but you are admin, it should work. Can you tell me the result of this request ?

    Gerkin

    Thread Starter rikengct

    (@rikengct)

    Hi,

    Actually, when I click on the tooltip button in the TinyMCE, absolutely nothing happens. No input window appears. When I click on the index button I get a window as I described.

    Thread Starter rikengct

    (@rikengct)

    hi again.

    i clicked it while looking at the developer.

    I get this:

    POST https://itaintmagic.riken.jp/wp-admin/admin-ajax.php 500 (Internal Server Error)
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:5

    send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:5
    m.extend.ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:5
    m.(anonymous function) @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:5
    glossarytermfct @ ithoughts_tt_gl-tinymce.js?t=2.1.1&wp-mce-4205-20150910:253
    i @ tinymce.min.js?ver=4205-20150910:7
    v.fire @ tinymce.min.js?ver=4205-20150910:8
    t @ tinymce.min.js?ver=4205-20150910:7
    i @ tinymce.min.js?ver=4205-20150910:2
    m @ tinymce.min.js?ver=4205-20150910:2

    Plugin Author Gerkin

    (@gerkin)

    Watch your “network” panel into your browser’s debugger. It will list all your http request, including the one that should happen when you click on the tooltip button.
    Oh, and, have you cleared your cache ?

    Plugin Author Gerkin

    (@gerkin)

    Yes, you got it, or at least a clue ! There’s à 500 error on the request. Now, try to find the text output of the request, with the network panel of chrome. With a bit of luck, you’ll see the error into the server’s response.

    Thread Starter rikengct

    (@rikengct)

    ok. I cleared the cache and nothing is changed.
    I looked at the network panel.
    it says this.

    admin-ajax.php 500 xhr load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,plupload,jquery-form&ve…:5 688?B 448?ms

    I took a screenshot, but i don’t see a way to upload images to this post

    Thread Starter rikengct

    (@rikengct)

    ok. I cleared the cache and looked at the network panel.

    I’m not sure what I see. It looks like this:

    admin-ajax.php 500 xhr load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,plupload,jquery-form&ve…:5 688?B 458?ms
    admin-ajax.php 200 xhr load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,plupload,jquery-form&ve…:5 758?B 461?ms
    admin-ajax.php 200 xhr load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,plupload,jquery-form&ve…:5 758?B 439?ms

    and every few seconds it adds another line

    Thread Starter rikengct

    (@rikengct)

    this is strange. I’ve added 2 replies but I don’t see them in the thread
    is there a way to upload a screenshot?

    Plugin Author Gerkin

    (@gerkin)

    Well, I don’t know…. Try uploading it on your wp site

    Thread Starter rikengct

    (@rikengct)

    when I copy and paste what I see in the developer-network panel, the post will not post for some reason.

    Thread Starter rikengct

    (@rikengct)

    ok. I added it to the bottom of that page on the website
    and now i see that the other posts are now visible in the thread. arg. anyway maybe you can see what’s going on now.

    Plugin Author Gerkin

    (@gerkin)

    Ok, click on the red request. A new subwindow will appear on the right, with a panel titled like “response”, “result” or “output”. Please copy-past the text from it

    Ps: you could also just post the link to the image into the thread instead of insertion it into your post

    Thread Starter rikengct

    (@rikengct)

    when I click the red request and look at the response tab, it only says “this request has no response data available”

    there is a bunch of stuff in the headers tab. there is something called response headers. Is that what you need?

    Plugin Author Gerkin

    (@gerkin)

    Nope, they are not useful in this case. Can you try with another browser, like Firefox?

    Thread Starter rikengct

    (@rikengct)

    here is the link to the screen shot

    https://itaintmagic.riken.jp/wp-content/uploads/Untitled-2.png

Viewing 15 replies - 1 through 15 (of 65 total)
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