Lost 2FA acces to wordfence premium support

  • Resolved vandermeer.jp

    (@vandermeerjp)


    3 years, 8 months ago

    Hello,

    I try to log in on the Premium Support of Wordfence, to discuss a firewall issue.
    But my phone was replaced, and I seemed to also lost the recovery codes.
    Now I cannot login with the 2FA.

    I cannot reach the premium support to ask for login assistance.

    What can I do?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @vandermeerjp and thanks for reaching out to us!

    If you could please send an email to lockout @ wordfence . com and provide your email address that is on the account or username, we can assist you!

    Let me know if you have any issues!

    Thanks!

Viewing 1 replies (of 1 total)
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