Lost 2FA application and recovery codes

  • Resolved bt_dev

    (@biotrace)


    2 years, 4 months ago

    Hello – I need assistance recovering my premium account. We have lost access to the original 2FA application and recovery codes and are unable to log in. We need to update our payment details in our account but are unable to access it.

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @biotrace, thanks for getting in touch!

    I can certainly help you get back in, please send an email to lockout @ wordfence . com and provide the email address or username that is associated with the account so that we can assist you.

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)
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