• glassman_2015

    (@glassman_2015)


    I can no longer access Dashboard>Appearance>Menu. When I click on Menu I am now taken to a blank screen. It was working fine earlier today, I must have tried to add too many pages to the menu at one time and it timed out (?). Can anyone help?

    I have a similar problem with “Pages” and “Portfolio”. I click on those categories and am taken to a blank page. I’ve tried to fix the problem by reinstalling WP and the theme (Skylab). I’ve also deactivated and reactivated all plugins. No luck.

    Any suggestions?

    P.S. Yahoo! is the host, Windows, Firefox

Viewing 15 replies - 1 through 15 (of 27 total)
  • juggledad

    (@juggledad)

    Skylab is a premimum theme and not supported here.

    What happens if you swap to twenty-fourteen and disable ALL your plugins

    Thread Starter glassman_2015

    (@glassman_2015)

    Thanks for your reply. Yes, I tried what you suggested and there is no change. I still get a white screen when trying to access Menu and Pages.

    WPyogi

    (@wpyogi)

    Yahoo! is the host, Windows, Firefox

    FWIW, I’ve seen a bunch of people with major problems on Yahoo hosting lately.

    Try enabling debug to see what you get –

    https://codex.www.ads-software.com/Debugging_in_WordPress

    juggledad

    (@juggledad)

    You might also want to look at your site’s error.log to see if anything is showing up (you’ll need to ask HostGator where this is stored)

    WPyogi

    (@wpyogi)

    @juggledad – I think you meant to post this in another thread? This one is on Yahoo hosting. :)!

    Thread Starter glassman_2015

    (@glassman_2015)

    Okay, I enabled debugging and got the following error messages when trying to access Dashboard>Appearance>Menu:

    Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /blog/wp-includes/wp-db.php on line 1981

    This is Greek to me. Any suggestions?

    juggledad

    (@juggledad)

    disable ALL plugins and see if those messages go away.

    the main one is the last one the Fatal Error – basically you have used up more memory than the server will allow you to use so it ends. Hopefully disabling the plugins will reduce the amount of memory

    I would also call your host and see what they have changed. They might have reduced that amount of memory you are allowed to use.

    Thread Starter glassman_2015

    (@glassman_2015)

    Okay, as soon as I deactivate all the plugins I get these messages:


    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Warning: Cannot modify header information – headers already sent by (output started at /blog/wp-includes/functions.php:3495) in /blog/wp-includes/pluggable.php on line 1178

    But, after checking, all the plugins do deactivate. Then, with the plugins deactivated, I go to Dashboard>Appearance>Menu and get these messages:

    Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 43 bytes) in /blog/wp-includes/wp-db.php on line 1981

    I called Yahoo support and they say there is no problem with the memory on their end.

    Reactivating the plugins gives me these messages right away:

    Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Warning: Cannot modify header information – headers already sent by (output started at /blog/wp-includes/functions.php:3378) in /blog/wp-includes/option.php on line 748

    Warning: Cannot modify header information – headers already sent by (output started at /blog/wp-includes/functions.php:3378) in /blog/wp-includes/option.php on line 749

    After reactivating the plugins, I go back to Dashboard>Appearance>Menu and get these messages:

    Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /blog/wp-includes/wp-db.php on line 1981

    Again, I called Yahoo support and they assured me that there is nothing wrong with the memory.

    Any suggestions?

    Thread Starter glassman_2015

    (@glassman_2015)

    After disabling the plugins and trying Dashboard>Appearance>Menu, I get these messages:

    Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 43 bytes) in /blog/wp-includes/wp-db.php on line 1981

    I called Yahoo, the host, and they assured me that there are no issues with the memory on their end.

    Any other suggestions?

    WPyogi

    (@wpyogi)

    WPyogi

    (@wpyogi)

    BTW, are you getting those messages with ALL plugins deactivated and a default (twentyfifteen) theme active?

    Try that first.

    Thread Starter glassman_2015

    (@glassman_2015)

    Yes, the Twenty Fifteen theme is activated and all plugins are deactivated with the same messages.

    I added the following code to the wp-config.php file via Notepad++ and FileZilla:

    /* INCREASING MEMORY */

    define( ‘WP_MEMORY_LIMIT’, ’64M’ );

    Still, the same messages appear when going to Dashboard>Appearanced>Menu. Then I upped it to 96M, then up to 200M, then up to 275M. All gave the same messages.

    Should I keep increasing it until it works?

    WPyogi

    (@wpyogi)

    No, it’s not changing anything – and that’s way more than sufficient for a plain install. I’d suggest going back to Yahoo.

    juggledad

    (@juggledad)

    1) What changed just before the issue started
    2) how many items do you have in your menu?

    WhiteScreenOfDeath

    (@whitescreenofdeath)

    Before you do anything, Take backup of everything of your website (entire website folder, database).
    Keep plugins disabled and update to latest wordpress.

Viewing 15 replies - 1 through 15 (of 27 total)
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