Lost Access to wp-admin Please Help

  • Resolved Chris Hancock

    (@gorhad)


    4 years, 1 month ago

    Hi all i hope someone can help

    Ive lost access to wp-admin after installing the ssl etc with the paid $49 version of ssl zen

    its pointing to my ssl certificate Https but there’s something wrong there so i need to switch it back to Http but because i cant login to wp-admin
    Its says

    This site can’t provide a secure connectionwesbaun.com sent an invalid response.
    Try running Windows Network Diagnostics.
    ERR_SSL_PROTOCOL_ERROR

    Please Help Urgent thanks

Viewing 7 replies - 1 through 7 (of 7 total)

  • @gorhad Please send us a message from within the plugin by clicking on Support button and someone will respond to you ASAP.

    Thread Starter Chris Hancock

    (@gorhad)

    Update

    Update Godaddy crew have gone in and deactivated all my plugins and now i have access to wp-admin. I have begun activating them one by one. All are now active except

    UpdraftPlus – Backup/Restore

    2 x instances of SSL Zen – Free SSL Certificate & HTTPS Redirect for WordPress (Premium)

    2 x instances of SSL Zen – Free SSL Certificate & HTTPS Redirect for WordPress

    Really Simple SSL

    jetpack by WordPress.com

    Im frightened to activate the SSL Zen as i dont want this to happen again

    Can i now give you temp access to wp-admin

    PLEASE HELP

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @gorhad Please do not post email addresses in the forums again. I have archived that reply.

    @sslzen Do you have a contact URL?

    And just a friendly reminder, logging into user’s dashboards can get your plugin removed from this site.

    @jdembowski Yes. Users can use the contact us beacon on our website or from within the plugin.

    @gorhad For premium customers, we provide support via our helpdesk. We have received your email and will get back to you.

    Thread Starter Chris Hancock

    (@gorhad)

    Ok sorry everyone didnt realize

    I lost access to sign into my admin portal and cannot access my website after uploading the zen plugin and paying $49. I’m so frustrated.

    This has been resolved.

Viewing 7 replies - 1 through 7 (of 7 total)
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