Lost Analytics Data

  • Resolved ttm2017

    (@ttm2017)


    7 years ago

    Following the last update of GADWP I had to re-authorize the plugin. The authorization was appàrently successful, but my analytics data is no longer correct! It’s now saying I’ve had 7 users to my site in the last 30 days when I know the correct figure is over 700. I cleared the authorization and re-authorized but it hasn’t solved the problem. Any help would be appreciated!

    The page I need help with: [log in to see the link]

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  • Hi,

    I’ve checked the tracking code on your site and works okay. It seems fine to me.

    You should look at the sources you were getting traffic in the past and see if that changed somehow. For example, if most of your traffic was coming from search engines, maybe the site is not ranking as high as it was in the past.

    Also making sure that your site works properly and that’s always up, it’s something you should pay attention to when you’re getting huge variations.

    How would you know the correct figure, I wonder? If you rely on past data, this doesn’t mean it can’t vary over time.

    Thread Starter ttm2017

    (@ttm2017)

    Hi Alin, thanks for the reply. I solved the problem – in the General Settings I had to change the “Select View” to all site data. That fixed it. I knew the data was wrong because the day before yesterday it had shown 700 users in the last 30 days, and after the re-authorisation a day later it showed 7 users in the last 30 days. Anyway, there’s no problem now. thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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