Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ralvarezfr

    (@ralvarezfr)

    Hello, I stiil have the problem.

    Other ploblem that I notice is that the new shares in Google plus does not appear.

    Can you help me please, I really like the pluggin and I dont want to uninstall it.

    Thanks.

    Hi, Raquel.

    The Google+ button uses a PHP script in order to retrieve counts, so it can be more sensitive to hosting environment changes.

    Some hosts impose a setting called an “open_basedir restriction” that can prevent the Google+ button counts from working. If this is affecting you, you’ll see an error in your logs such as this one:

    CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set...

    Do you see any error messages in your logs on the new server that look like this? It would be worth approaching your hosting company for advice if so.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Lost Google share counts after hosting migration’ is closed to new replies.