Lost my site after upgrading to 3.4

  • Resolved deesee

    (@deesee)


    12 years, 8 months ago

    Hey guys,

    First of all, I’m an idiot. There I saved you the trouble. The reason is I updated to 3.4 without backing up first. I had been lucky in the past with previous updates so I said what the heck. Well, now I’m screwed. And I think I’ve only made things worse so I now I need to some help. Here’s what happened and what I did.

    1. I’ve been testing out a theme change using Theme Test Drive. I woke up this morning to continue testing.
    2. I saw the upgrade notice so I I just hit Update Automatically. Yup, no backup. Again. Idiot.
    3. After the update my site was ‘stuck’ on the theme I was testing and wasn’t my regular theme.
    4. I tried to go to the dashboard but got Internal Server Error.
    5. So I decided to access FTP and delete Theme Test Drive plugin.
    8. That worked…somewhat. I could now see my regular site, but could not get to Dashboard…Internal Server Error.
    9. So then I read a forum post about deleting .htaccess file, so I did that.
    10. No luck
    11. So I said, the heck with this, I’m going back to 3.3.2 I read the instructions and made a copy of all my files and used mySQL to save the database.
    12. I downloaded 3.3.2. Overwrote the wp-admin, wp-includes, and root files. I did not touch wp-content or wp-config.

    Well, things still aren’t working and now I can’t even see my site at all…neither the regular theme or the test theme show up.

    I have no idea what to do. Is this is a lost cause? Is there a way to do a fresh install and somehow recover my old posts with the database file I saved?

    Like I said, I really screwed this up and all I want to do now is get back on track. Any help would be most appreciated.

Viewing 14 replies - 1 through 14 (of 14 total)

  • Can you go into FTP and delete the theme you were testing?

    wp-content/themes/

    Thread Starter deesee

    (@deesee)

    I will try that and see what happens.

    Thread Starter deesee

    (@deesee)

    Ok, making some progress. Before I tried deleting the test theme, I re-uploaded the copies of all my files that had made in step 11 above.

    So, a site does show up. It’s the theme I was testing. That is good because at least something is showing up. However, not all of the page links work.

    When I go to mysite/wp-admin, I get the log in screen. I typed in my info and got the internal server error.

    So I’m stuck again.

    BTW, I noticed there is a .htaccess file in the cgi-bin folder on my ftp server. Is that a copy of the .htaccess file that I deleted earlier?

    Can you try changing the WP_DEBUG line in wp-config.php to true, and post any errors that are then displayed when you view the site?

    Also check out the functions.php of the theme you’re testing; search for “admin” and see if there’s anything there that might be breaking the admin panel.

    Thread Starter deesee

    (@deesee)

    Ok, I changed the wp_debug to true and the site looks all jacked up now. Its probably easier if you just take a look yourself.

    https://www.the4cornersgroup.com

    I don’t know anything about php really so although I did look at the functions.php file, I really don’t know what to look for.

    I will say that this is an Elegant Theme and I did read on the Master List post that there are some issues with ET and 3.4.

    This is the error I get when I try to click on Dashboard (the wp toolbar shows up at the top of my site me since I am an admin):

    Notice: Use of undefined constant PLUGIN_URL – assumed ‘PLUGIN_URL’ in /hsphere/local/home/deesee/the4cornersgroup.com/wp-content/plugins/wp-google-fonts/google-fonts.php on line 81 Notice: Use of undefined constant PLUGIN_PATH – assumed ‘PLUGIN_PATH’ in /hsphere/local/home/deesee/the4cornersgroup.com/wp-content/plugins/wp-google-fonts/google-fonts.php on line 82 Notice: add_custom_background is deprecated since version 3.4! Use add_theme_support( ‘custom-background’, $args ) instead. in /hsphere/local/home/deesee/the4cornersgroup.com/wp-includes/functions.php on line 2705 Notice: Use of undefined constant zframe – assumed ‘zframe’ in /hsphere/local/home/deesee/the4cornersgroup.com/wp-includes/widgets.php on line 324 Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /hsphere/local/home/deesee/the4cornersgroup.com/wp-admin/includes/menu.php on line 126

    Ugh! What a soup sandwich this is!

    Go in and rename your wp-content/plugins/wp-google-fonts to something like wp-content/plugins/wp-google-fonts-temp.

    Now, leave debugging on and try again. Let us know if the message changes.

    Thread Starter deesee

    (@deesee)

    Still the same. All of that stuff at the top is from a sliding ePanel that pops out when you edit this Elegant Theme.

    Should I just delete the theme via FTP? Will WordPress default back to the Twenty Eleven theme?

    This is the line that you need to be focused on fixing:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to
allocate 122880 bytes) in /hsphere/local/home/deesee/the4cornersgroup.com/wp-admin/includes/menu.php on line 126

    Search around for solutions for fixing this error. I know I’ve seen them in the forum before.

    @josh,
    You will get it in this thread:
    https://www.ads-software.com/support/topic/fatal-error-allowed-memory-size-of-33554432-bytes-exhausted-2?replies=24

    Thread Starter deesee

    (@deesee)

    Success!! This is what I did:

    1. The .htaccess thing was still nagging me so I uploaded a blank file and called it .htaccess.

    Then my dashboard showed up!! Woohoo! However, it had all those errors because of changing the wp-debug to true. Changed that back to false and now I’m good to go.

    2. I’m almost there, the only issue now is my links are broken. I’ll search the forum on ways to figure that out.

    Thanks you Josh and Felix for awesome and timely help!!

    Your links too are working well. Which particular link are you referring to?

    Thread Starter deesee

    (@deesee)

    Hey Krishna, I quickly solved that with help from this post:

    https://www.ads-software.com/support/topic/help-i-deleted-htaccess?replies=5

    It was just resetting permalinks. Yay!! All is good in the world again.

    Yes, just reset permalinks. The rest will take place in .htaccess automatically.

    I love a happy ending!

Viewing 14 replies - 1 through 14 (of 14 total)
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