Lost my subscription box and all subscribers

Hi there,

I checked your site, and I see your site is indeed properly connected to WordPress.com again. Your subscribers are there as well. You should be able to see them all here:

https://wordpress.com/subscribers/

If you publish a new post, it will be sent to all your subscribers by default.

If you’d like to display that number of subscribers next to the subscription form, I would recommend editing the Subscribe block under Appearance > Customize > Widgets, and clicking the checkbox to display the subscribers count in the block settings.

Let me know if this helps!

Thank you for looking, Jeremy. I managed to get it sorted after my initial panic.

I wondered about the subscriber numbers so thanks for that too.

I’m glad to hear everything is back to normal!

Don’t hesitate to contact us again if you have other questions.

Hello,

I have had the exact same problem as BevG above ” My original subscription form has disappeared along with 500 subs.” after a server upgrade. I am unable to find a way to re- set up a new subscription form let alone recover the subscriber list . The site I need help with is : https://wavesandwater.org/site/

thank you.

Hi there, @wavesandwater,

Could you please start your own thread, as per the Forum Welcome?
https://www.ads-software.com/support/plugin/jetpack#new-post
?
This will help better assist you, as we’re going to mark this thread as solved for the OP.

Thank you!