Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    fiddling with my cpanel and it seems to have messed something up.

    did you add new plugins/themes?
    did you modified/changed any files?
    have you checked the error logs on your server for a more specific error message.

    Thread Starter troymiboy

    (@troymiboy)

    Hi,

    I did add some new plugins, but I tried disabling those and it still wouldn’t appear.

    I also tried adding a new login page in my cpanel, but I have now deleted this as I thought it would be the residing problem. Now I have no idea what it could be!

    Thanks in advance
    Troy

    I also tried adding a new login page in my cpanel,

    Can you elaborate on this, please?

    Thread Starter troymiboy

    (@troymiboy)

    i created a new page called login.php

    but then deleted it when it didn’t work.

    thanks again guys

    Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides.
    – switching to the unedited default, core-bundled Theme for a moment using the WP dashboard to rule out any theme-specific issue. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!
    BTW, always backup everything (including your database) before doing any actions, just in case.

Viewing 5 replies - 1 through 5 (of 5 total)
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