Lost password email issue

  • Hi !

    I have a questions about [uo_login] form utility :

    If I click on “forgot your password ?”, I receive an email without reset link :

    Quelqu’un a demandé la réinitialisation du mot de passe pour le compte suivant : [website url] Identifiant : aaa If this was a mistake or you didn’t request a change, you can safely ignore this email. Pour renouveler votre mot de passe, cliquez sur le lien suivant :

    What should I do to get the reset url with the message ?
    How can I correctly translate this message ?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    What may be happening is that the login page hasn’t been set from the Front End Login module settings. If a page with the ui login shortcode isn’t set correctly here, the system won’t know what URL to populate in the email. Also make sure you’re not using any plugins that modify links in emails (like for click tracking).

    For translation, the latest version does include a .pot file; you should be able to use a translation plugin like Loco Translate or WPML to translate that string.

    Thread Starter maksanse

    (@maksanse)

    Ok, thank you! I will have a look on that!
    Best regards

    Thread Starter maksanse

    (@maksanse)

    Hi again,
    I tried to translate the plugin connexion informations with Loco Translate, and it works for almost all the words but 2 (important ones) won’t translate, even if I changed all of their occurences in Loco translate :

    – Login
    – Username Or Email

    For your information, I noticed that on the password recovery page, “Username Or Email” is correctly translated. It seems that “Username Or Email” is hardcoded in the [uo-login] first page. Maybe is it the same for “Login” ?

    Am I correct?

    Thread Starter maksanse

    (@maksanse)

    Hello !

    So, any answer for the translation ?

    Thank you

    • This reply was modified 6 years, 4 months ago by maksanse. Reason: found that easy digital downloads plugin was in conflict
    • This reply was modified 6 years, 4 months ago by maksanse. Reason: found a solution to EDD issue
    Plugin Author Uncanny Owl

    (@uncannyowl)

    Thanks for following up re EDD; that’s an odd conflict. We do have a change queued for the next release that should populate password reset URLs more reliably.

    For translation, I have our developers queued to confirm this and make a change in the next release if it’s required. Thanks for reporting it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Lost password email issue’ is closed to new replies.