lost password / fatal error message

  • Resolved Steve

    (@sdoran62)


    2 years, 11 months ago

    `Greetings: I’ve been using the WPS Hide Login plugin for a few years without any issues, but recently there’s a problem when someone has lost their password and tries to recover it – they get a fatal error message.

    Here’s the message:

    Fatal error: Uncaught Error: Call to undefined function retrieve_password() in /srv/users/newworlitop/apps/worlitop/public/wp-login.php:782 Stack trace: #0 /srv/users/newworlitop/apps/worlitop/public/wp-content/plugins/wps-hide-login/classes/plugin.php(601): require_once() #1 /srv/users/newworlitop/apps/worlitop/public/wp-includes/class-wp-hook.php(307): WPS\WPS_Hide_Login\Plugin->wp_loaded('') #2 /srv/users/newworlitop/apps/worlitop/public/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #3 /srv/users/newworlitop/apps/worlitop/public/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #4 /srv/users/newworlitop/apps/worlitop/public/wp-settings.php(609): do_action('wp_loaded') #5 /srv/users/newworlitop/apps/worlitop/public/wp-config.php(120): require_once('/srv/users/neww...') #6 /srv/users/newworlitop/apps/worlitop/public/wp-load.php(50): require_once('/srv/users/neww...') #7 /srv/users/newworlitop/apps/worlitop/public/wp-blog-header.php(13): require_once('/srv/users/neww...') #8 /srv/users/newwo in /srv/users/newworlitop/apps/worlitop/public/wp-login.php on line 782

    I tried deactivating the plugin, but I still get an error message.

    Please advise.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    Thanks for using WPS Hide Login.

    It seems there are some issues or misconfigurations in many WP files (wp-login.php, wp-config.php, blog-header.php). Try to install the core again.

Viewing 1 replies (of 1 total)
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