Lost Password Link Not Working

  • Hello WP Family,

    For some reason when I click the “Lost Your Password” link on my WP admin page it redirects me to a page on my site instead of taking me to the Lost Password page/options and I can not figure out why; have consulted with several of my hosting techs…. has anyone else experienced this or know the reason?

    • This topic was modified 4 years, 4 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    As described in this article, in WordPress, there several ways for Rsetting Your Password .

    Thread Starter yelhsalleb

    (@yelhsalleb)

    Oh yes thank you I realize that I was more so just wondering why it’s redirecting me to my own site when I click the Lost Password button….

    Moderator t-p

    (@t-p)

    why it’s redirecting me to my own site

    Could be a number of reasons.

    To start troubleshooting:

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    • This reply was modified 4 years, 4 months ago by t-p.
Viewing 3 replies - 1 through 3 (of 3 total)
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