Lost Password Loop

  • Resolved kemmieg

    (@kemmieg)


    1 year, 10 months ago

    I have deactivated every plugin and changed my theme to the storefront theme and the lost password link takes you right back to the lost password page where you put in your email address. HELP!! I thought it might have been an issue with some other shortcode on that page but I’ve since removed it and still no luck. I’m kinda stuck as to why it’s not working.

    The page I need help with: [log in to see the link]

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  • Hi @kemmieg

    Thanks for reaching out!

    I checked the Lost Password page of your site, and this is what I’m seeing on my end:

    On my personal site, this is also how the Lost Password page is displaying.

    Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Viewing 1 replies (of 1 total)
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