Lost password sender email

  • Resolved ionian

    (@ionian)


    6 years, 9 months ago

    Hi,
    When out users have lost their password the email they receive is being seen as spam due to the email address used by us.

    I can’t find out where to change out email address for the lost password form. Can you tell me here it is please?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • @ionian,

    You can change the default from address (and name) for all emails coming from LifterLMS under LifterLMS -> Settings -> Engagements under “Email Settings”

    Update the “Sender Name” and “Sender Email” settings!

    Best,

    Thread Starter ionian

    (@ionian)

    Hi Thomas and thaks for the reply.
    We have the name and Sender email set already to what we want on the page you state above but the lost-passowrd page form is not using that email address.

    The email address being used starts wordpress@

    Thread Starter ionian

    (@ionian)

    I see that it is you on the lifterLMS site replying to John also. So sorry if this constitutes a double posting.

    If you would just like to answer here that would be great.

    @ionian,

    On my local tests I’m not seeing this behavior…

    What you’re seeing sounds to me like emails generated by the WordPress core, not by the lost password page / functionality created by LifterLMS.

    Can you send me a link to your lost password page so I can check that out a bit closer?

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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