• Resolved dimitris33

    (@dimitris33)


    Hi, i hope this is fixable.

    i had the previous version to 2.5 of Woo and Virtue theme.I updated Woo and the theme and now i have 100 products less : (

    i still have the old version and i can see the product number decreased.

    tried disabling plugins etc but no luck.

    please save me ?? ??

    any ideas?

    Thank you.

    https://www.ads-software.com/plugins/woocommerce/

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    Sorry, but nothing in core can selectively delete products. The uninstall script requires a checkbox to be checked, and that removes ALL products, so I don’t think its that at all.

    Thread Starter dimitris33

    (@dimitris33)

    i dont think they are deleted but probably lost?

    i lost about 100 products from 2000 so something else must happened.

    the issue is what should i do.

    Thread Starter dimitris33

    (@dimitris33)

    i just did a search on both of my databases for a lost product and in one i can find references and in the other not.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Can you find them in your WP_POSTs table and see if they are published and a correct post type?

    Thread Starter dimitris33

    (@dimitris33)

    i cant find them at all.

    i am checking one category in site A which has 47 products
    and in site B it has 7

    when i search using keywords for the missing there is no reference.

    during the update, WooCommerce does a database update, anything i should do before that?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Don’t look at the category counts because they exclude out of stock products. Look at the count on the ‘products’ screen.

    Thread Starter dimitris33

    (@dimitris33)

    in backend>products is where i see the difference

    my php is 5.5.9 and mysql 5.6.16

    Plugin Contributor Mike Jolley

    (@mikejolley)

    i am checking one category in site A which has 47 products
    and in site B it has 7

    Check the count of all products, and count per post status.

    Thread Starter dimitris33

    (@dimitris33)

    in site A they are 2100 in site B they are 2000

    Thread Starter dimitris33

    (@dimitris33)

    all published nothing with different status

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Are you able to narrow the list to find which ones go missing? Are they perhaps a custom product type added by a plugin?

    Thread Starter dimitris33

    (@dimitris33)

    no custom type plugins, the ones i have

    uber menu
    woosidebars (Woothemes)
    woocommerce mailchimp
    woocommerce product search
    virtue pinacle
    WooCommerce Payment Gateway Based Fees

    Thread Starter dimitris33

    (@dimitris33)

    I will restore my site and try to update again, but if there is anything you can recommend please do.

    i cannot really tell which ones are missing but i can try if that will help.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Ok, just see if you can find which products went missing. It may just be that the count was off.

    Thread Starter dimitris33

    (@dimitris33)

    what do you mean by count was off?

Viewing 15 replies - 1 through 15 (of 20 total)
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