Lost widgets, screen options and theme settings when transfer the site

  • Resolved maxianna

    (@maxianna)


    10 years ago

    I developed a site on Wamp, using Hatch – child theme. I followed all the steps of transferring the site online and I have no (apparent) errors.
    But when I go to the actual URL of my website, I realize that I basically lost all my theme settings. All I have now is the logo and the site name. No menu, no pages.
    In plus, my widgets and screen options don’t work anymore.
    I keep looking and I don’t seem to find any decent coverage on the Internet for this topic…
    Is it something I’m missing, what can I do to fix all these?
    Thanks for your help

Viewing 10 replies - 1 through 10 (of 10 total)
  • WPyogi

    (@wpyogi)

    Weren’t you getting help here?

    https://www.ads-software.com/support/topic/duplicator-installer-php-doesnt-work?replies=5

    Was that resolved?

    Are you actually using WP3.8.5? On both? Why an old version?

    Thread Starter maxianna

    (@maxianna)

    Hello,

    Yes, it is actually the same site. I had problems with the Duplicator (probably also related to my web host). Finally I had to upload manually the wp files, and do the classic site transfer.
    I built this site in the 3.8.5 version and, sincerely, I’m a bit afraid to upgrade now, as we know there’s frequently some problems related to upgrading. This site must be online quite soon and I don’t seem to find a way to solve this. What would you advice me in this situation? Might be the older wp version a real issue here?
    Thank you

    WPyogi

    (@wpyogi)

    Yes, the version could be an issue. Using an old version is a major security risk – so that’s not a good reason to avoid updating. Have you deactivated ALL plugins by renaming the plugins folder and made sure that WP is using a default theme? See if you still have those issues there.

    Thread Starter maxianna

    (@maxianna)

    Thanks for your answers.
    This is going to be difficult. I tried with a default theme and the widgets and screen options problem persists. For 2 hours I’ve been trying to update to 4.1.1, but it doesn’t do it. It keeps turning. I’m thinking it might be something wrong with the files transfer, even though I had no errors. It’s probably something I skipped.
    Being stuck in this point, I guess I have to repeat the whole process. If it’s possible, please give me a link to the most reliable and detailed guide of wordpress site transfer that you know, to avoid doing the same mistakes on and on.
    Thank you

    WPyogi

    (@wpyogi)

    Are you trying to update on the local version or the server version – if the server, it may be too late to repair any damage – especially since from 3.8 to 4.1 should be done manually in two updates – see:

    https://codex.www.ads-software.com/Upgrading_WordPress_Extended#Upgrading_Across_Multiple_Versions

    See if you can get the local version updated and then try moving it again. I’d try Duplicator again – if that doesn’t work, see:

    https://codex.www.ads-software.com/Moving_WordPress

    Thread Starter maxianna

    (@maxianna)

    Hello again,

    I updated the WP to the last version (in local) and I ran the Duplicator. The Database test is ok. At the end of the installation process, I have 1 deploy and 1 update error. When I run the site, I have the same white page, nothing more. I don’t really want to mess up too much with PHP/My Sql in wp, my knowledge in that direction not being so advanced. I followed all the necessary steps here. Is it something more I can do to make it work? If you have any suggestion, I’d be grateful to hear it.
    Thanks

    WPyogi

    (@wpyogi)

    If Duplicator is giving you errors, I’d suggest asking on the forum for that plugin here:

    https://www.ads-software.com/support/plugin/duplicator

    See the sticky post at the top and then scroll to the bottom to start a new thread on that forum.

    Thread Starter maxianna

    (@maxianna)

    Hello,

    Well, it shouldn’t be so difficult to make this site work, but I don’t seem to succeed. I re-installed manually all my wp files on the server, following the codex guide. I got an email: “Your new WordPress site has been successfully set up at:”. But, again, there’s no site there, just a white page. When I logged into the admin, I noticed I don’t have any widgets, they simply disappeared. In rest, everything seems in place, no error. The code source shows only :
    “<html><head><script type=”text/javascript” src=”https://stats.hosting24.com/count.php”></script&gt;
    </head><body></body></html> “

    The web host guys keep telling me there’s no host problem. Please, help me with an indication, I am really lost now.
    Thanks

    Thread Starter maxianna

    (@maxianna)

    Hi WPyogi,

    I need some real help here.
    Even if I properly changed the site urls before uploading my files to the webhost servers, I can’t log into the admin and I have this sort of url (redirection from localhost to the actual address):

    “https://localhost/wordpress/wp-login.php?redirect_to=http%3A%2F%2Fronb-homedeco.host56.com%2Fwp-admin%2F&reauth=1&#8221;.

    As I can’t access my dashboard, is there other way to check (and change) the site urls? Or maybe other solution to this problem?
    Thanks a lot

    Thread Starter maxianna

    (@maxianna)

    I come back to say that the most problems got solved. Finally I realized that my theme created all these problems. I’m working with a Hatch-child, and the site displays only when I activate the parent theme.
    For a reason or another, my site url remained the localhost one, and I managed to change it in wp_options table in db. This gave me access to the admin.
    All my best

Viewing 10 replies - 1 through 10 (of 10 total)
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