• Hello,
    I seem to have lost my www.ads-software.com blog. I was advised it was a GoDaddy issue. I checked with GoDaddy this morning and they advised the following: You just need to tell them that GoDaddy team has checked it and WordPress gone out of provision please correct its provisioning so that domain can guide website over it.
    I don’t understand what to do and how to get my blog (and its plugins) back.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello nutzaboutstamping, & welcome. Unfortunately, this is not the forum that can help. This forum is for those who self host their WordPress sites. Yours, however, is hosted on wordpress.com, which is who you need to talk to to get this sorted. Please go there, contact 1 of their happiness engineers, & I’m sure they’ll get it figured out for you.

    Best of luck & success.

    Thread Starter nutzaboutstamping

    (@nutzaboutstamping)

    Thanks. It seems this is coming full circle. I posted on the forum for wordpress.com and was advised that my blog was www.ads-software.com. It would be nice to have some clarity here!

    Moderator Yui

    (@fierevere)

    永子

    nutzaboutstampingpages.com

    Is domain registered at GoDaddy
    Site IP belongs to GoDaddy

    NetRange:       184.168.0.0 - 184.168.255.255
    CIDR:           184.168.0.0/16
    NetName:        GO-DADDY-COM-LLC

    WordPress.COM has nothing to do with it, until…

    > Host: www.nutzaboutstampingpages.com
    > User-Agent: curl/7.52.1
    > Accept: */*
    > 
    < HTTP/1.1 301 Moved Permanently
    HTTP/1.1 301 Moved Permanently
    < Server: nginx/1.16.1
    Server: nginx/1.16.1
    < Date: Mon, 31 Aug 2020 11:45:03 GMT
    Date: Mon, 31 Aug 2020 11:45:03 GMT
    < Content-Type: text/html; charset=utf-8
    Content-Type: text/html; charset=utf-8
    < Connection: close
    Connection: close
    < Location: https://www.nutzaboutstampingpages.com.wordpress.com
    Location: https://www.nutzaboutstampingpages.com.wordpress.com

    When we’re trying to connect to your site, we’re getting a redirect to malformed wordpress.com url.

    I’d recommend starting with checking your .htaccess file.
    If it does not help – ask GoDaddy support.
    If they are hosting your site, you dont have to make wordpress.com redirect.
    If you are moving your site to WordPress.COM – you shouldnt make redirect, but contact WordPress.com support and ask them what you should to instead (they probably ask you to delegate domain NS server records to their IPs)

    Thread Starter nutzaboutstamping

    (@nutzaboutstamping)

    Hi, thanks for trying to help me understand. I don’t know what this is I’d recommend starting with checking your .htaccess file or how to do it.

    Thread Starter nutzaboutstamping

    (@nutzaboutstamping)

    Further, your are right when you say: When we’re trying to connect to your site, we’re getting a redirect to malformed wordpress.com url. I remember that coming up a couple of days ago and I think my only option was to say yes. So likely I did that to myself. Any ideas how to fix it? Is it that .htaccess file????

    Nutzaboutstamping, when I went to the page, I received the following:
    “nutzaboutstampingpages.wordpress.com doesn’t?exist.”

    Your domain registrar is indeed godaddy, but your host appears to be (or have been) wordpress.com, & this is why I told you to contact them.

    May we see your .htaccess file?

    Thread Starter nutzaboutstamping

    (@nutzaboutstamping)

    Sorry, what is a .htaccessfile?????

    Thread Starter nutzaboutstamping

    (@nutzaboutstamping)

    And where would I find it?

    Hello, nutzaboutstamping. When you go to your Godaddy control panel, 1 of the things you should see there is file manager’. Open it up, then click on public_html. If there are files related to your website, they should be there. 1 of the files is .htaccess. It is a hidden file, though, so make sure that your file manager is set up to display these.

Viewing 9 replies - 1 through 9 (of 9 total)
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