Lost wordpress username, password and no email is working!

  • Ok, I’ll be brief. I have a free blog set up with wordpress.com. I want to delete it as I’ve now got my own website and so it doesn’t pay to have duplicate sites.

    I tried to log in to delete the blog. I’ve forgotten the username so I used all the emails I own in an attempt to reset the password. None worked.

    I went onto an account recovery form which told me that my blog here https://lisavalentinecopywriter.wordpress.com/ does not exist and asked if I had a www.ads-software.com one instead.

    WordPress are currently not accepting support forms except for paid subscribers.

    I’m not sure what to do next. I’ve tried all the usernames I can think of, I’ve tried all my emails, I cannot get into the account and I cannot contact wordpress. I’ve also searched all my emails for the welcome email I would have received when I set the site up but nothing. The blog is only around 3 months old, if that.

    Please can someone guide me on what to do? How can I get it deleted without having access? How can I contact WordPress?

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi,

    Have you tried the WordPress.com support forums? You should be able to post your issue there.

    Thread Starter embraceoz

    (@embraceoz)

    I will do thanks, but I get the impression that I may be told that because it is a free blog, I should be posting on THIS forum!

    I do own other websites that I use wordpress as a template for but I cannot contact wordpress unless I use them as hosts I think. And the wordpress.com recovery form said that my site doesn’t exist and directed me to www.ads-software.com.

    I feel as though I’m running around in circles!

    Sorry to hear that. Did you see this particular post on the WordPress.com Support forums? It seems to resemble your issue: How to delete blog?. Not exactly, but close. If you’re lucky, an Automattic Happiness Engineer might be able to help you too.

    Good luck to you!

    www.ads-software.com cannot do anything about WordPress.COM sites. And clicking on this link https://lisavalentinecopywriter.wordpress.com/
    brings up a functional site — on WordPress.COM. So you DO have a site there — unless it belongs to someone else?

    Thread Starter embraceoz

    (@embraceoz)

    I know the site exists, I know it’s up and running, that’s the problem! The wordpress.com recovery form said that the site did not exist in their database. Yet it clearly does.

    I will post in the wordpress.com forum too.

    Thanks for replies. Unfortunately without the email used to set it up or the password, I cannot log into this site and so cannot delete it or do anything else with it!

    Okay, just checking… Well, it certainly sounds frustrating and crazy-making! Managing emails and passwords is definitely a challenge these days for lots of people. Hope they get it resolved…

    Thread Starter embraceoz

    (@embraceoz)

    Ah, you see I cannot post on wordpress.com as I don’t have my username or password.

    I’m getting very dizzy!

    We cannot help you here. Try contacting support [at] wordpress.com

    Thread Starter embraceoz

    (@embraceoz)

    Ok thanks, will try that email now.

    Thread Starter embraceoz

    (@embraceoz)

    Thank you for the email, I’ve tried searching for a contact email for them! Fingers crossed that they receive it and they can help. Thanks for all your speedy replies ??

Viewing 10 replies - 1 through 10 (of 10 total)
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