Lots of expectations for nothing, I lost many images when uninstalling it…

  • Much expectation for nothing, I did not see any favorable change that would merit having a more installed plugin, also and more importantly, I lost many images when uninstalling it, which as a consequence broke the design of the website and forced me to redo the lost work.

    • This topic was modified 1 year, 3 months ago by havanatelcom.
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  • We are very sorry to hear that the plugin didn’t meet your requirements. The plugin makes a copy of your images in your Sirv account – it doesn’t and cannot remove images from your WordPress Media Library, so images cannot be lost but whatever you experienced we can definitely solve for you. We have a dedicated support team who can quickly identify and resolve any issue.

    Could you please email us via our form here https://sirv.com/help/support/#support and describe what happened and what your website URL is? If you send us a login to your WordPress admin, we should be able to identify and solve the issue within 2 hours.

    Hoping to hear from you soon.

    The Sirv Team

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